+27 82 855 4383 marcus@marcusvanwyk.com

Selling with Emotional Intelligence

One day workshop 

Successful sales people have a great emotional intelligence foundation.  In this workshop you will learn the critical emotional intelligence competencies necessary to become a great sales consultant.  Sales skill and product knowledge is one thing, and selling with emotional intelligence is another.  If sales skill and emotional intelligence are fused together, it will lead to huge sales success for the individual and the company.

The workshop includes an applied emotional intelligence assessment as pre – work. 

Overview of the Workshop

Sales people often face unique interpersonal challenges (interacting with others) and intrapersonal challenges (inside themselves). What are some of the “people-side” challenges you see facing salespeople in your organization?

What are the characteristics of great sales people that you know? Does it take any particular skills, awareness, or attitude to be successful in sales in your  line of work?

You cannot risk leaving your sales development to chance; planning is essential. How many times have you stated to yourself or others your intentions to act but fall back into old habits?  Yes, you have been taught all the sales skill before and listened to all the great sales teachers, but there is something missing.  The foundation is not there.

In this workshop you will learn the critical competencies necessary in emotional Intelligence to become a great sales consultant. These are the foundational competencies that will move you towards you sales goals. This program has been designed to teach you the foundation of selling with emotional intelligence. 

Sales EI competencies like: Self Awareness. Awareness of others, Self Management, Authenticity and Emotional Reasoning are foundational to your success as a sales consultant.

Think about it for a moment from a sales perspective. Think of a time when you experienced an emotion; for example, joy. Perhaps you had a great weekend or accomplished a difficult sales task at work. How did this emotion impact your mood, your sales energy levels and the conversations you had with friends or co-workers?  Now think of a different emotion; for example, anger. Perhaps a customer or a co worker said something that ‘rubbed you the wrong way‘ or you thought that a friend betrayed a confidence. How did this emotion impact your mood and your sales behaviours?  Perhaps you sent an angry email or said something in the heat of the moment that you later regretted.

Emotional Intelligence can be developed and improved over time. All that is required is practice, a desire and commitment to improve and a foundation of self-awareness.



Learning Outcomes

Upon successful completion of this program you will be able to demonstrate competencies such as:

Sales Self Awareness Sales Self-Awareness is about being aware of the sales behaviour your demonstrate, your sales strengths and limitations, and the impact you have on others and customers.

Sales Awareness of Others.  Sales Awareness of others is about noticing and acknowledging others, ensuring others feel valued and adjusting your sales style to best fit with others.  It will improve you needs analysis and listening skills

Sales Self Management.  Sales Self-Management is about managing one’s own mood and emotions; time and behaviour; and continuously improving oneself.  Learn to manage your self within time and do the most productive thing every moment of the day.

Sales Authenticity.  Sales Authenticity is about openly and effectively expressing yourself and  honouring commitments and encouraging this behaviour in others. It will improve your sales presentation and demonstration tactics.

Sales Emotional Reasoning.  Sales Emotional reasoning is the skill of using emotional information (from yourself and others) and combining it with other facts and information when decision-making.

Inspiring Your Sales Performance.  Inspiring performance is about facilitating high performance in yourself through problem solving, promoting, recognising and supporting your efforts to get ahead in the sales game.

You will also learn to:

Demonstrate improved empathy for understanding clients better.

Improve your personal sales resilience in relating the clients and your peers and sales manager.

Be better equipped to build a more productive sales day.

Feel less stressed and be better equipped to manage high work demands.

Create a positive work environment for others, and be better equipped to positively influence the decisions.        

Start your journey and email us for more information:

karin@marcusvanwyk.com or marcus@marcusvanwyk.com


How to book Marcus

First things first

  1. Have you decided on the workshop content?
  2. Do you need more information?
  3. As Marcus is a high demand speaker, kindly ensure that you enquire about the date/s you have in mind.     email: marcus@marcusvanwyk.com or karin@marcusvanwyk.com call him personally on +27 82 855 4383 or 082 468 0221.
  4. Marcus will then send a date confirmation to you to secure a provisional booking.
  5. Your dates are confirmed as soon as payment has been made and Marcus has received proof of payment.

Sales EQ Articles

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