Emotional intelligence (EI) involves a set of abilities that help us perceive, understand, express, reason with and manage emotions. The EQ model, shown here, comprises a set of seven emotionally intelligent competencies. Competencies represent skills and behaviours, based on underlying abilities and experiences, that are measurable and observable.
The gray, outer ring of the model shows the productive states that are typically attained by a person who demonstrates the corresponding behaviours frequently, whereas the red, inner ring of the model shows the unproductive states that may be observed of a person who demonstrates the corresponding behaviours less frequently.
Socially desirable responding or ‘faking-good’ refers to a tendency to present oneself in an Uncharacteristically positive manner. That is, to try to inflate or manipulate responses to self assessment questions in order to achieve desired scores. Our EQ assessment inventory incorporates two different approaches to determine whether a candidate has attempted to inflate or manipulate their responses in a socially desirable way. Accordingly, this report presents an Inflation and Manipulation Index.
The Inflation Index provides insight into whether a candidate may have unconsciously responded in
an uncharacteristically positive manner to inflate their scores on the assessment.
The Manipulation Index provides insight into whether a candidate is consciously attempting to
manipulate test responses to achieve more desirable scores.
When assessing a candidate’s Emotional Intelligence in selection, it is important to examine whether the candidate responded to the questions in a consistent fashion. Each skill of the assessment model is measured by 10 questions in the Genos assessment. Some of these questions are very similar in nature to help assess consistent or inconsistent responding. In difficult conditions some candidates respond inconsistently. For example, some candidates may:
fail to understand the assessment instructions respond to the questions too quickly without giving each due consideration not take the assessment seriously and respond randomly have very poor insight into the meanings of the question content.
INCORPORATE AN EQ ASSESSMENT IN YOUR NEXT SELECTION PROCESS.