In organizations today, leaders face a much more complex challenge of inspiration. A large portion of the workforce remains highly disengaged. Leaders who use their emotional resources to foster “engagement” (a sense of caring and commitment) deliver significant bottom-line results. Teams with higher engagement are:
50% more likely to have a lower turnover of staff.
56% more likely to have higher-than-average customer loyalty.
38% more likely to have above-average productivity.
27% more likely to report higher profitability
Marcus is a leading South African and African Speaker, Teacher, Assessor, and Author, in the sciences of applied emotional intelligence for leadership, sales, and workplace human development. For more information on workshops and assessments kindly call +27 82 855 4383 or email firstname.lastname@example.org