According to Harvard Business Review, “One of the reasons we see far too little emotional intelligence in the workplace is that we don’t hire for it. We hire for pedigree. We look for where someone went to school, high grades and test scores, technical skills, and certifications, not whether they build great teams or get along with others. And how smart we think someone is matters a lot, so we hire for intellect.”
The case for emotional intelligence is clear. Successful organizations all over the world are now incorporating EI into the development of their people and their leaders. There’s also a wide variety of research and articles on the importance of hiring FOR emotional intelligence. But in all those blogs and pieces of content, authors don’t talk about HOW to hire for EI.
When we understand our own emotions and the emotions of others – it’s a win-win situation. Our relationships grow, we become more resilient, and able to handle stress more effectively. Far too many employees lack basic selfawareness and social skills and too often, people aren’t aware of how their moods and emotions are impacting others in the workplace.
The World Economic Forum lists emotional intelligence as the 6th most important job skill required for success at work by 2020. WorkSafe Victoria have also observed that more mental injuries get caused in workplaces now than physical injuries; and levels of EI positively correlate with levels of resilience and negatively correlate with levels of occupational stress. In other words, people with high EI feel less stressed and are more resilient at work. Organizations that are focused on emotional intelligence, in their talent management strategies are taking the right steps to ensuring healthy and happy workplaces and teams.
Measuring emotional intelligence should be added to talent management and hiring processes, not to replace other strategies but to strengthen an existing process.
Marcus is a leading South African and African Speaker, Teacher, Assessor, and Author, in the sciences of applied emotional intelligence for leadership, sales, and workplace human development. For more information on workshops, conferences and human assessments kindly call +27 82 685 8896 or email firstname.lastname@example.org